Musings on Knowledge17

I’ve been attending Service Management conferences for quite some time now… I believe that my first one was in 1999, if I really feel like dating myself.  This year, I was able to attend ServiceNow’s Knowledge17 conference in Orlando, FL.  This is the third Knowledge conference I’ve been to (second time as an employee at ServiceNow).  I’ve got to be …

Mass User Cleanup

Folks, Just a quick note for anyone who’s joined my site in the last week or two… if your account is no longer there, I apologize.  I apparently did not have effective enough spam protection on user registrations.  This caused for an abnormal amount of registrations from very suspicious areas.  I’ve gone ahead and removed the ones I had concerns …